Don’t take it from us, read what our satisfied customers say.
Jan 2, 2017
Chris Creagan is by far the best car salesman i have ever dealt with. Other companies won't give you a fair deal on your trade in or work with you to make a purchase. Chris wants you to buy this car and every other car the rest of your life from him. You will get nothing but the best service. I have been searching for a new car for three weeks and other dealerships have zero customer service...so bad I walked out on two of them. Chapman Ford cares about you, your family and getting you a deal so you'll be a lifetime customer. i sure will be
We recently purchased a new car from Chapman Ford and wow what a great experience. This dealership has their act together in terms of professionalism, customer service, and knowledge.Every person we worked with from Joe Chapman, Jason Burris, and Jody White did an excellent job! We've purchased many vehicles over the years and this was a great experience. I would highly recommend you visit the Chapman Ford Team before making your purchase elsewhere.Larry M.
I'm giving them 5 stars, based on the fact that Tuesday, on a warm sunny day, bought a used 2010 Dodge Caliber. Well when home and drove it couple days later, when dark, and cold, realized that the heat wasn't working... called our Salesman Chris, and he took care of it. Linda from service called us back quickly, set up an appointment to come in quickly to see it. They looked it over. Realized heater core is failing. Said they will call next week to have me bring it in to fix it! Second used vehicle purchase, the first from small dealer not local, promised all was good and then after buying it found so much wrong with it, and a few thousand dollars later it was a horrible purchase! So as soon as I discovered heat not working I thought not again.... I am so glad this dealer stuck by what they sell. I have full faith they will uphold their word. I will highly recommend, have told everyone and so many people are shocked a dealer has integrity even with a used vehicle! Repeat customer for life now. Very happy....
I just purchased a used car from this dealership and the entire experience was better than I've had at two other Ford dealerships and four non-Ford dealerships. The sales and finance professionals and owner were all extremely helpful, nice, efficient and went out of their way to be sure everything worked out well. To top it off, after I made the purchase and drove away, I noticed a problem I hadn't previously caught and they offered to fix it at no cost. I highly recommend this dealership.
Chapman Collision Center’s Professional Craftsmanship is driven by over 100 years of experience! Our specially trained Collision Center Professionals have all the parts, tools and expertise to repair your vehicle’s damage.
The Chapman Family chose to be a part of the transportation era when George Chapman opened the Ford business in Plain City in 1913. George had been in the grocery business, but had a love for automobiles that gave him the drive to open one of the first auto dealers in central Ohio.
Now almost 100 years later, 4 generations of Chapman’s have continued to sell Ford products. The Chapman’s are also involved in additional Union County businesses while supporting hundreds or thousands of local social activities and community organizations along the way.