Normally a 5, but had a few delay issues with recent trip. Always have done a great job in the past.
Just purchased a new truck, Total all around 100% great experience and will go back again in the future. Total professional staff, great sales person
No BS and fair negotiations..
We had a fantastic buying experience at Bob Chapman Ford! Brian was wonderful to work with, as well as Jody and Jason. They put their clients first and use open communication throughout the process. We highly recommend this dealer for your car/truck needs!
Really enjoyed leasing a vehicle here. Felt very laid back but we were treated like VIPs at the same time. I'm eager to try out the service department too since the customer service is so good.
Couldn't have asked for better experience. Nick did an excellent job helping us find our perfect truck. Not only did he go above and beyond with finding our truck he made the buying process simple and we never felt pressured. We also had a great experience with Jason who had everything ready so that we were able to come in and leave without spending an entire day, or evening waiting for paperwork. Thank you again for the great experience!
They made my used car buying experience so painless, I thought I was dreaming.Bought a used Mercedes E55 from them. The car is in excellent shape. Did a drive from TN to OH to see it.Well worth the trip. Friendly sales staff and must be a good quality inspection team cause the car is so clean and in great mechanical condition.400 miles back to TN and the E55 was amazing.So kudos to Bob Chapman Ford team.I have one of my dream cars now thanks to them.
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