We were in the market to buy a new truck, we decided we wanted to order a truck to meet our specifications. We worked with our local dealers in Arizona and also Bob Chapman (family in Ohio had always praised this dealership). Bob Chapman gave us the best deal, it was an easy transaction even thou we were 2000 miles away. When we went to pick it up everything was ready as promised, all we had to do was sign a few papers. They kept to the price they quoted and there were no surprises. Everyone we spoke to at Bob Chapman from the salesman, finance manager, service manager and owner knew what they were doing and were helpful and kind. We trust Bob Chapman Ford and plan to buy all our cars through them.
Greg Duffy is a superstar service advisor. went in after work for a "Works" package. Greg got me right in even though didn't have appointment. when i was checking out asked about the Ford owners advantage program, Greg said he wasn't sure but would email me details. early the next morning i got a follow up from Greg with the details AND he sent in my rebate request for me! i've always received the best customer service with Chapman Ford, and guys like Greg Duffy are the reason i will continue to take my business there!
Recently bought a 2009 Ford Ranger from Bob Chapman Ford. The service and courtesy and professionalism that they showed us from the time we walked through the door until the end of the sale was amazing. It really made us feel comfortable with our purchase, and gave us confidence that they would take care of us long after the sale. These guys are amazing.
Our experience was wonderful. We had unusual circumstances and Don Plumadore, our sales rep was more than willing to work with us and make our purchase possible. All of the staff at Chapman were very friendly from sales to finance. I would highly recommend Chapman Ford and would definitely come back for another vehicle purchase in the future.
Chapman Collision Center’s Professional Craftsmanship is driven by over 100 years of experience! Our specially trained Collision Center Professionals have all the parts, tools and expertise to repair your vehicle’s damage.
The Chapman Family chose to be a part of the transportation era when George Chapman opened the Ford business in Plain City in 1913. George had been in the grocery business, but had a love for automobiles that gave him the drive to open one of the first auto dealers in central Ohio.
Now almost 100 years later, 4 generations of Chapman’s have continued to sell Ford products. The Chapman’s are also involved in additional Union County businesses while supporting hundreds or thousands of local social activities and community organizations along the way.