While I'm never looking for a fight when I go to buy a car, as I woman I certainly am ready to deal with a lot of nonsense. Chapman Ford was ZERO nonsense. I was greeted promptly, the salesguy (Jason) worked with me to find out what I was looking for and match it to what they had to offer. He was willing to have a car brought from another dealership, but we found one on the lot that met my needs. Throughout the whole process he treated me like a valued customer. Even though I had come with a male friend he learned who was doing the shopping right away and talked directly to me. This sounds like no big deal, but when you're female and trying to buy a car, it's a rarity!
Working with the finance guy was just as great. He didn't try to push warranties or special services I didn't want, and he worked to not only provide what I did want in an extended warranty but looked at my driving habits and was able to get me a plan that fit my needs better than what I had initially asked for. He also listened to my desire to pay off my car early and was able to get me a loan with no early repayment fee.
All in all it was a fast, friendly, and positive experience. I was in and out in under 3 hours, and that was with a full crowd of customers on a Saturday afternoon. I was happy to give this dealership my business, and would absolutely do it again and recommend them to friends and family and even internet strangers. It's not often that buying a car is a fun experience, but this time it truly was!
First off, I figured it would be sketchy at best going in to a big dealer ship and not some small time dealer. I'm rebuilding my credit so its not the best. The sales team here at Bob Chapman Ford is outstanding!! Not only did they approve us, but, they spent 2 solid weeks looking for the exact truck I wanted. They did everything in the world to get it done and they did. I couldn't be happier with my purchase. If you want a new or used car/truck, this is the place to go. I can not say enough positive things about this place.
I know I wasn't the easiest customer to deal with but we were treated with respect the whole way through. OUTSTANDING!!!!
Special thanks to Nick H. , Jason, and Jodi.
Chapman Collision Center’s Professional Craftsmanship is driven by over 100 years of experience! Our specially trained Collision Center Professionals have all the parts, tools and expertise to repair your vehicle’s damage.
The Chapman Family chose to be a part of the transportation era when George Chapman opened the Ford business in Plain City in 1913. George had been in the grocery business, but had a love for automobiles that gave him the drive to open one of the first auto dealers in central Ohio.
Now almost 100 years later, 4 generations of Chapman’s have continued to sell Ford products. The Chapman’s are also involved in additional Union County businesses while supporting hundreds or thousands of local social activities and community organizations along the way.